Mastering E-commerce: Consulting Services to Skyrocket Your Sales & Conversions
- 12 September
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7 min
E-commerce is on the rise and shows no sign of slowing down. It is becoming so fundamental today that businesses are altering their contemporary way of operating in the market. With the widespread adoption of technology, the availability of the Internet everywhere, improved security measures, and the ability to pay using electronic methods, E-commerce is increasingly becoming a vital aspect of the modern-day business landscape.
Global Market Reach
One of the critical reasons for the e-commerce boost is due to global market reachability. Businesses today can operate without geographical limitations in the name of online stores, enabling companies to expand their userbases that transcend boundaries. Today, business transactions can be done in any time zone and country, breaking down barriers and opening new doors and opportunities for existing and aspiring business owners.
What is an E-commerce Consulting Service?
E-commerce consulting service, in a nutshell, provides expert advice and support to companies. It helps them develop business strategies to improve their online footprint and solve any operational and technological challenges they might face during their journey.
Scalable Hacks delivers complete E-commerce packaged services from market research to business plans, establishing a team, and E-commerce websites to launching an online store. Our dedicated professional team assists you in your business venture and lifts off your business. To summarize, we provide A to Z services for launching a successful, well-researched e-commerce business.
Challenges Faced by Online Retailers
As the retail industry constantly evolves, business owners are confronting challenges like never before, and they must embrace and fight through the challenges to seize the upcoming opportunities.
Some of the biggest challenges online retailers face are:
- Depreciating Customer Loyalty: Due to shifting consumer behavior influenced and backed by social media and online content, the E-commerce industry is experiencing a decline in customer brand loyalty.
- Performance Issues: E-commerce businesses face overhead challenges due to slow website loading, complex navigation, and payment method issues, leading customers to jump off their websites.
- Sub-par Mobile App: Due to the smartphone audience, a significant portion of the customers are conducting sales on mobile apps. E-commerce businesses must prioritize mobile responsive applications that serve customer growth.
- Scalability Challenges: E-commerce businesses hit the wall when their user base exceeds expectations during a high-demand or kickstart period. They become overwhelmed with large orders and face serious inventory issues while meeting high customer demand.
- Low RoI: The rising costs associated with IT infrastructure, development, and maintenance can be high sometimes, which necessitates the optimization of financial outcomes to reduce the upfront cost challenges.
Now that you know the challenges, let us explore how Scalable Hacks consulting services can help your business.
Eye-Opening Facts Around E-commerce Industry
- According to Forbes, the global e-commerce market is expected to rise to a total of $6.3 Trillion in 2024.
- CSA states that there are over 3.8 billion E-commerce users worldwide.
- 50% of consumers use smartphones for online shopping, as researched by Oberlo.
- Per the BigCommerce article, the E-commerce sector is expanding at a rate of 23% year over year.
- TIDIO estimates over 12+ million online stores are operating globally.
These staggering facts point to the direction that the e-commerce industry is propelling toward new heights and shows no signs of slowing down. To survive a business in today’s highly dynamic and consumer-shifting economy, it is a must to have an online presence for your business.
6 Ways How Scalable Hacks Consulting Can Help Your E-commerce Business
Choosing the right E-commerce CMS
When choosing the suitable CMS for your e-commerce business, Scalable Hacks’ professional team does their prior research to help you choose one that best suits your business. Our seasoned e-commerce consultants can help you evaluate the options before choosing a specific CMS based on your unique requirements. A platform that provides ample support and is scalable or customizable platforms with different plugins to meet your requirements.
Increase Conversion Rates
If your business deals with many cart abandonments and your conversion rates are not hitting the target, our e-commerce consultants will examine your online store and product offerings. They will conduct tests to determine the optimal way to boost your conversion rates. It is quite possible that the issue could be from the consumer’s end that you may be missing out on while conducting your tests. Regardless, a consultant will pinpoint the exact problem and provide a practical solution to get your conversion rates back on track.
Reach Target Audience
For many businesses, everything looks perfect. The store, the product offering, the tech stack, and the website, but they lack customers. This is because they are not targeting the right audience to pitch their product. Businesses often struggle due to their inability to recognize and reach their most lucrative and limited target audience. With specialized consultants at Scalable Hacks, we will help concentrate your maximum available resources on selling to the right target audience to maximize your sales.
Managing Marketing Campaigns
Running advertising campaigns and effectively marketing your product offering on social media and search engines is another science that is not easy to pull off. Our E-commerce consultancy services can take all the hassle on your behalf to track the ads and manage marketing campaigns. Once they are active, we track their metrics and tests to ensure their effectiveness. Finally, consultants can assist in designing sales funnels and managing follow-ups entirely on your behalf so you can manage other aspects of the business.
Spot and Take Opportunities
E-commerce consultants are highly skilled at what they do for a reason. They know market trends and have the experience to discover and seize the opportunity that may be overlooked by you as a business owner. They think outside the box, allowing your business to make the right moves at the right time. They are capable of bringing fresh new ideas to your business niche that have not been considered before and recognize the areas of development that will foster and propel your business to new heights.
A Roadmap to Follow
Finally, the highly skilled E-commerce consultant will develop a dedicated roadmap tailored to your business. It will include marketing strategies and how to survive and thrive your business in today’s dynamic market. Having a roadmap will help you as a business owner to track and quantify your goals, giving an overview of both your long and short-term goals. They are also designed to help you choose marketing channels and leverage them to maximize your profits and longevity to operate in the market.
Conclusion
As businesses evolve digitally, working with Scalable Hacks E-commerce consultancy services can be life-changing. Our seasoned consultants will recognize the weak parts of your business and offer tailored solutions uniquely defined for your business model to assist you in making the best use of resources that are at your disposal, simultaneously allowing your business to reach new heights and thrive in the market.
CTA: Propel Your Business with Scalable Hacks